Search Results for: customer engagement

Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, announced that SoFi, a leading next-generation financial services platform, has partnered

Phrasee, the leader in brand language optimization, announced a breakthrough AI technology that enables brands to personalize the language each customer receives in real-time. The

UserIQ, a software company that helps customer success teams minimize churn risk, identify growth opportunities and drive user engagement, launched a customer success analytics and

Actifai, an AI software-as-a-service provider for cable and telecom companies, has expanded its partnership with Cogeco Connexion, the second-largest cable operator in Ontario and Québec, to deploy

Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, announced it has acquired Prodsight, a SaaS provider of

Joint Talkdesk, PCI Pal customer relationships expand to include Air Business, Metabolic Living, Resideo, Scotts, Tucows, and Weekendesk PCI Pal, the global provider of secure

Emergency Animal Hospital and Veterinary Specialist Extends Customer Engagement Capabilities Using 8×8 CPaaS SMS API to Better Manage Emergency and Non-emergency Pet Care Inquiries 8×8,

Actifai, an AI software-as-a-service provider for cable and telecom companies, has partnered with Cincinnati Bell, a leading regional telecommunications provider serving Ohio, Kentucky, Indiana, and Hawai’i, to drive

Genesys DX recognized for broad range of functionality, low-code/no-code capabilities and strong reporting and analytics tools. Genesys, a global cloud leader in customer experience orchestration,

Education technology leader shares proprietary process for developing successful education initiatives that drive business results and real ROI Intellum, the #1 customer, partner, and employee