Newmine, pioneer of the retail industry’s first and only AI-powered SaaS merchandise returns reduction platform Chief Returns Officer®, announced they will utilize Microsoft technologies to deliver secure, scalable, and innovative merchandise returns reduction solutions to the retail industry. Chief Returns Officer is built on Microsoft Azure and supports integration with Microsoft Dynamics 365 Commerce.
Newmine’s collaboration with Microsoft to deliver returns reduction is timely as retailers are coping with an unprecedented post-holiday returns season, exacerbated by e-commerce growth due to COVID-19. Newmine’s Chief Returns Officer helps retailers diminish the growing problem of product returns with cutting edge AI-based technologies, such as deep data analytics, natural language processing, and prescriptive actions.
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Newmine founder and CEO, Navjit Bhasin says “by taking a proactive, returns reduction-focused approach, we can help retailers enhance profitability while identifying opportunities across the entire value chain. Microsoft has been an excellent go-to-market partner to reach retailers looking to be innovative and transform their business. Microsoft’s announcement of the Azure for Retail further re-enforces its commitment to the transformation in retail industry.”
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“The acceleration of digital transformation in retail has resulted in a data explosion. As a result, it is imperative that retailers are able to unlock the value of their data,” says Robbee Minicola, senior director, Retail & Consumer Goods Global Partner Strategy of Microsoft. “Newmine’s AI-driven approach at the core of Chief Returns Officer platform empowers retailers to tackle an industry-old problem. We’re pleased to have Newmine as part of the Microsoft Partner Network and that Newmine chose Microsoft Azure as the technology platform for Chief Returns Officer.”
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