Search Results for: customer engagement

Textel’s contact center texting platform for Five9 will add advanced SMS and MMS to reduce call volumes while increasing agent efficiency and customer engagement Textel,

Bespoke Partners, a leading provider of retained executive search and leadership advisory services, announced that its Search 2.0 process has produced industry-leading results in recruiting high-impact

By combining rule-based and AI technologies, DigitalCX provides highly effective services that enrich both the user and employee experience Based on its recent analysis of

 Wobot.ai, the AI-powered video analytics platform, announced the launch of a new SaaS-based and simplified version of its product. Wobot.ai is now equipped with 100+ AI-powered checklists

Expanding Omnichannel CPaaS Platform with Audio/Video Kaleyra, Inc., the global group providing mobile communication services to large enterprises, announced it has acquired Bandyer for an

Sprout Social, Inc., an industry-leading provider of cloud-based social media management software, announced that Thomas Stanley, Chief Revenue Officer at Tanium, will be joining their

Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire MessageMedia, a leader in

Stewart Information Services Corporation, announced its acquisition of Cloudvirga, a leading fintech company powering digital mortgages, adding an industry-leading customer engagement technology platform to the

Teamsupport and Snapengage Combination Helps Companies Deliver Better Post-Sales Support to Customers, Increase Customer Retention, and Improve Customer Engagement. TeamSupport, the award-winning B2B customer support