- Field Service Management Mobile App Adds Powerful Tools to Augment Home Service Companies’ Operations
Successware, a business management software company for the home service industry, announced the launch of its enhanced mobile app, Successware Mobile, which now provides additional functionality so clients can manage their business more efficiently. The app contains many features that will help clients grow their revenue. Following the app’s initial launch in July of 2020, this new version adds to the features used by technicians in the field.
The mobile app’s new features were designed to help companies manage and grow their business by driving sales. The features include integrated consumer financing, customizable forms, and a presentation tool that allows technicians to offer multiple sales options while on-site to help customers make more informed decisions.
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Successware Mobile is designed to work seamlessly with the full Successware platform, creating an all-in-one business management solution. It assists clients in industries such as HVAC, plumbing, electrical, and roofing, by organizing technician dispatches, taking calls, providing sales and marketing tools, streamlining technician onboarding, enhancing the customers experience, improving profitability, and analyzing technician skillsets by job.
“At Successware, our goal has always been to help our clients grow and manage their business. Our all-in-one system has evolved significantly over the years,” said Bruce Lisanti, Successware’s Chief Operating Officer. “The enhancements to our mobile app are one more incremental step in building the best and most complete set of tools in the industry. We have worked with our clients in the design of these enhanced features and know they will bring them substantial value.”
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Successware rebranded in 2020 and upgraded its online presence with a new website, designed to educate visitors on its offerings and support existing customers via a secure user portal. The site features comprehensive educational and training videos, system documentation, FAQs, product tour videos, an informative blog, and more. As a leading company within the home service industry, Successware is improving the customer experience and working to meet the needs of a rapidly changing industry.
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