The importance of customer support is at an all-time high. A generic, time consuming and uninformative experience will send customers to your nearest competitor while a personal, streamlined and one-of-a-kind support experience not only keeps customers loyal, but can turn them into advocates for your brand. Read the Expert Blog by Anand Janefalkar.
The original source for this post is “Expert Blog: Securing Millennial and Gen Z Customer Loyalty Through Tech Savvy Contact Center” on websitehostingreview.org.
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