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Bandwidth Inc., a leading global enterprise communications platform and cloud-native carrier, announced it was ranked the top CPaaS provider and third overall on Omdia’s influential “SIP Trunking Service Provider Scorecard: North America – 2021,” ahead of Twilio, Inteliquent and IntelePeer.
“Bandwidth is a standout in this year’s report, with the largest growth in 2020 as it completed its acquisition of Voxbone, and has a strong position around APIs for its partners and enterprise users,” said Diane Myers, Chief Analyst for Enterprise Communications at research firm Omdia and the author of the report. “The company is the seventh-largest provider, but its market momentum was the strongest across the top 10 providers along with an above-average financial score.”
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Ranked ahead of Twilio, Inteliquent and IntelePeer, Bandwidth’s momentum was rated as the strongest.
“This is great recognition for the hard work Bandwidth has done to set a standard in what the market is looking for in SIP trunking: security, interoperability, reliability, flexible provisioning, APIs and self-service portals,” said John Bell, Bandwidth’s Chief Product Officer. “We’re proud to have this momentum behind our global solution, excellent service and CPaaS software flexibility.”
SIP trunking matters because it enables voice and media streaming over the internet. It is the foundation for enhanced services such as Unified Communications as a Service (UCaaS), Communications Platform as a Service (CPaaS), and Contact Center as a Service (CCaaS). Bandwidth’s all-IP cloud communications platform is the largest directly-connected network in the world, reaching over 90 percent of global GDP. It provides real-time access to phone numbers around the world, carrier-grade SIP trunking, business text messaging and emergency services.
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“SIP trunking is the backbone of business communications,” Myers said. “Enterprises of all sizes are migrating to the more flexible and cost-effective solutions that on-demand SIP trunking provides.”
Omdia’s 13th annual SIP Trunking Service Provider Scorecard complements Omdia’s Business VoIP and Unified Communications Services and Subscribers Market Report. The purpose of the Scorecard is to determine which service providers currently lead the market for SIP trunking and are best positioned to succeed in the long term based on a set of criteria. Omdia identified the largest service providers measured by number of SIP trunks and then evaluated them based on the following four criteria: financial strength, market share momentum, service development and support options.
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