Enterprise transformation veteran joins senior executive team to strengthen SirionLabs’ customer success organization
SirionLabs, the leader in AI-powered contract lifecycle management (CLM) technology, announced the appointment of Mark Voytek as Chief Customer Officer. Mark will be responsible for leading the company’s efforts in ensuring customer success and superior client experiences for its over 200 clients globally.
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“Our success as a company is closely linked to helping our customers succeed in their business. Sirion CLM is today one of the top enterprise applications for most of our clients, and they rely on us to accomplish their business goals. We take this responsibility seriously, and Mark’s arrival as our Chief Customer Officer is a reflection of our commitment to our customers.” said Ajay Agrawal, Chairman, and Co-Founder at SirionLabs. “With Mark’s rich experience of assisting some of the largest organizations in the world on complex enterprise transformation journeys, I look forward to building one of the best customer success organizations in the SaaS industry under his leadership.”
Mark has over 25 years of experience as a transformational business executive helping Global 1000 organizations drive business and technology transformations across several industries, including CPG, health care & life sciences, technology & software, services, manufacturing, energy and utilities, financial services, and retail. Prior to his current role at SirionLabs, Mark held leadership roles at EY and KPMG advising clients across all aspects of enterprise transformation related to Information Technology, Supply Chain & Operations, Quality, Finance & Accounting, Enterprise Resource Planning, Procurement, and other functions.
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“SirionLabs is a pioneer in AI-powered contract management technology and has been a constant disruptor in the market. I am impressed by the tremendous growth shown by the company over the last few years with the acquisition of some of the world’s most reputable organizations as clients,” said Mark Voytek, Chief Customer Officer at SirionLabs. “I’m excited by the opportunity to further strengthen our customer success organization and be a trusted partner for our clients on their commercial excellence journey. ”
Mark is a frequent guest-lecturer for top MBA programs such as Northwestern’s Kellogg School of Management, Vanderbilt’s Owen School, Ohio State’s Fischer College of Business, and UNC Chapel Hill’s Kenan-Flagler, where he shares his expertise and industry insights with young professionals across the U.S.
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